Help / FAQs
Delivery & Collection
- How does ColdCuts // HotWax delivery service work in the UK?
- How does ColdCuts // HotWax delivery service work in Europe?
- How does ColdCuts // HotWax delivery service work in the United States?
- How does ColdCuts // HotWax delivery service work for the rest of the world?
- I’m in the UK how much does shipping cost?
- I’m in Europe how much does shipping cost?
- I’m in the United States how much does shipping cost?
- I’m not in the UK, the USA or Europe. How much does shipping cost?
- Can I collect my order in person?
Order Issues
- If my order hasn't shipped yet due to waiting on a pre-order, can I still add items to my order?
- If I have pre-order items in my order, can I ship the in stock items out early?
- I have several orders, am I able to merge all my orders into one shipment?
- I’ve immediately realised I don’t like my purchase. It’s not been shipped yet, what can I do?
- My order arrived damaged, what can I do?
Returns & Refunds
Product & General Enquiries
