Order Issues

I’ve immediately realised I don’t like my purchase. It’s not been shipped yet, what can I do?

If you would like to cancel your order, please contact us on info@coldcutshotwax.uk as quickly as possible to arrange an order cancellation, so we can sort it before we ship your item(s).

If an order has already been shipped to you, and you wish to return an undamaged item please read our returns page here.

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10% OFF CODE: NEWYEAR26 I'm back from the holidays! Thank you for your patience whilst I work my way through a backlog of orders and messages, I'll be as quick as I can :-) Meanwhile get 10% off your orders until the backlog is cleared...