Order Issues

If my order hasn't shipped yet due to waiting on a pre-order, can I still add items to my order?

Yes, if there is a pre-order item in your order and it hasn't been shipped yet, we can still add or swap items in your order.


1. HOW?

CONTACT US Email us at info@coldcutshotwax.uk letting us know which items you'd like to add or swap in your order. They can be either the name of the record or a link to their pages.

COMPLETE PAYMENT An email will then be forwarded to you containing a link where you can complete the purchase and add that item to your existing order. As soon as that payment is completed, your item will be added.

PLEASE NOTE If you do not complete payment for that addition, your order will not be shipped until payment has been completed.

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